Everything you need to know before starting your routine
Simple answers to help you use sheWim® with confidence, from LED light to targeted skincare.
What’s included in the sheWim® LED mask box?
What’s included in the sheWim® LED mask box?
When you open the package, you will find:
– 1 sheWim® LED face mask
– 1 sheWim® LED neck mask
– 1 rechargeable remote control (built-in battery)
– 2 silicone eye protectors (to attach to the face mask)
– 1 user manual
Where is the battery located?
Where is the battery located?
The battery is located inside the remote control, not in the mask.
The mask only works when connected to the remote.
The remote control acts as both:
– the power source
– the control center (on/off, intensity, LED modes)
How do I charge the remote control for first use?
How do I charge the remote control for first use?
The remote comes partially charged.
For the first use:
– Charge for about 20 minutes
– Charging is complete when the indicator lights stop blinking and remain solid
For a full charge later (battery fully empty):
– Total charging time: approximately 3 hours
Can I use the mask while it is charging?
Can I use the mask while it is charging?
No. The mask does not operate while the remote control is connected to power.
Always unplug the remote control before using the mask.
How do I turn the mask on and off?
How do I turn the mask on and off?
– To turn on: press and hold the right button on the remote for 3 seconds
– To turn off: press and hold the same button for 3 seconds
How do I adjust the light intensity?
How do I adjust the light intensity?
Once the mask is turned on:
– Use the left button
– Press repeatedly to increase or decrease intensity
– There are 5 intensity levels
How do I change the LED color or mode?
How do I change the LED color or mode?
– Use the right button
– Press repeatedly to cycle through the 7 LED modes
How should I prepare my skin before use?
How should I prepare my skin before use?
Always start with clean skin:
– Cleanse face and neck
– Gently pat dry
Then apply:
– Face serum on the face
– Neck cream on the neck
Apply a thin layer.
Skin should be hydrated, not greasy.
When should I put on the mask?
When should I put on the mask?
– Apply skincare first
– Put on the face and neck masks
– Adjust comfortably
– Then turn on the remote and select your settings
Settings should always be adjusted after the mask is worn.
How long does one session last?
How long does one session last?
Each session lasts about 10 minutes.
At the end of the session, the mask turns off automatically.
This is a built-in safety feature.
You may restart a new session if desired.
Why does the mask turn off automatically?
Why does the mask turn off automatically?
The mask is equipped with an intelligent safety system:
– Each session is intentionally limited to 10 minutes
– Prevents overexposure
– Protects the skin
– Preserves battery life
This system ensures safe, controlled, premium at-home use.
What is the battery life?
What is the battery life?
A full charge provides approximately 120 minutes of total usage.
Battery life may vary depending on:
– Selected LED mode
– Chosen intensity level
What are the 7 LED modes and their benefits?
What are the 7 LED modes and their benefits?
Red Light – 630 nm
Use: Anti-aging & firmness
Stimulates skin renewal and improves elasticity
Recommended for wrinkles, sagging, and anti-aging prevention
Blue Light – 460 nm
Use: Breakouts & excess oil
Helps reduce bacteria associated with blemishes
Recommended for oily and acne-prone skin
Green Light – 520 nm
Use: Uneven skin tone
Helps balance the skin and improve tone uniformity
Recommended for dark spots and dull complexion
Yellow Light – 590 nm
Use: Soothing & radiance
Helps calm redness and revive skin glow
Recommended for sensitive and tired skin
Purple Light – 630 + 460 nm
Use: Blemishes & regeneration
Combines red and blue light benefits
Recommended for blemish-prone skin with marks
Cyan Light – 520 + 460 nm
Use: Unbalanced skin
Helps refresh the skin and improve overall clarity
Recommended for combination and stressed skin
Infrared Light – 850 nm
Use: Deep care & comfort
Works beneath the skin surface to support comfort and recovery
Recommended for sensitive skin and gentle care
How do I choose the right intensity level?
How do I choose the right intensity level?
Always start with a low intensity.
Levels 2–3:
– Sensitive skin
– First-time use
Levels 4–5:
– Normal skin
– Regular use
If you experience excessive warmth or discomfort, reduce the intensity or stop the session.
How often should I use the mask?
How often should I use the mask?
For best results, use the mask 3 to 5 times per week.
Experienced users may use it up to once daily, as long as sessions remain short and skin comfort is respected.
How many 10-minute sessions can be done per use?
How many 10-minute sessions can be done per use?
Standard use:
– 1 session of 10 minutes
Experienced users:
– 2 sessions of 10 minutes
Maximum recommended:
– 3 sessions of 10 minutes, with a short break between sessions
More sessions are not necessary to achieve results.
Regular use is more effective than prolonged use.
Does the mask use micro-currents (EMS)?
Does the mask use micro-currents (EMS)?
No. The sheWim® LED mask is EMS-free and micro-current-free.
It is non-invasive and designed for cosmetic at-home use.
How do I clean the mask?
How do I clean the mask?
– Clean after each use
– Use a soft, dry cloth
– If needed, a slightly damp cloth
– Never immerse the mask in water
– Do not use alcohol or abrasive products
– Dry completely before storing
The remote control should be cleaned dry only.
Best practices to preserve battery life
Best practices to preserve battery life
– Fully charge before first use
– Avoid letting the battery reach 0% too often
– Recharge as soon as battery is low
– Do not leave plugged in unnecessarily after full charge
– Allow a few minutes between sessions
– Store in a dry place at room temperature
– Avoid excessive heat and humidity
Key reminders
Key reminders
– Apply skincare before the mask
– Put on the mask before turning it on
– Adjust settings once the mask is worn
– No EMS, non-invasive
– Short, regular, and safe use



