Shipping
Standard delivery is free. Always.
Every order ships free, to every destination we serve, with no minimum spend. There is no threshold to reach and no condition to meet.
Express delivery is available at checkout for a flat €9, wherever you are.
Delivery times
| Destination | Free standard delivery | Express delivery — €9 |
|---|---|---|
| United Arab Emirates | 5–7 business days | 2 business days |
| Saudi Arabia, Kuwait, Qatar | 7–10 business days | 3 business days |
| Europe | 7–10 business days | 5 business days |
| Canada, Australia, United Kingdom, Switzerland, Israel | 7–10 business days | 5 business days |
Business days exclude weekends and public holidays. Delivery times start once the order leaves our warehouse.
Tracking
Every order is tracked. You receive the tracking link by email as soon as the parcel is handed to the carrier.
Customs and import taxes
Orders shipped outside the United Arab Emirates may be subject to customs duties or import VAT set by the destination country. These are not included in the price shown at checkout and are the responsibility of the recipient.
Returns
You have 30 days from delivery to request a return. Full details on the Returns & Refunds page.
Questions
Write to customerservice@shewim.com and we answer within one working day.
is proudly distributed through an exclusive network of beauty and medical-aesthetic partners in the Middle East.
Where are our products sold?
• Professional aesthetic clinics
• Leading skincare institutes
• Concept beauty boutiques
• Dermocosmetic pharmacies
• Beauty specialty pharmacies
Our Retail Network
Currently represented by over 75 authorized distribution partners in the Middle East, this reflects strong and growing demand for our cutting-edge beauty technology.
Our brand is strategically positioned within carefully selected partner retail locations.
Each retailer showcases and promotes our technology in-store, allowing customers to discover and experience the sheWim® approach to modern skincare.
Technology and Product Offerings
Our retail locations offer a complete sheWim® ecosystem, including:
• Advanced technology beauty devices
• Professional-grade facial serums
• Targeted creams for the face and eye area
• Lifting creams for the face and neck
• Skincare solutions designed to complement LED treatments
Our technology is positioned as a next-generation beauty solution, developed to promote skin rejuvenation, enhance radiance, and deliver visible improvement over time.
sheWim® products offer a complete skincare experience, designed for discerning clients seeking innovative treatments for lasting results.
Prestige Beauty Boutiques
Our Partner Pharmacies
Our Retail Network Across the GCC
sheWim® products are distributed through a growing network of beauty and skincare retailers across the GCC.
Our partners offer our LED devices, facial serums, and neck treatments in professional environments dedicated to effective, long-term skincare solutions.
Explore our authorized retail locations below.
We currently have a presence in the Gulf countries:
• United Arab Emirates
• Qatar
• Kuwait
• Saudi Arabia